May 12th, 2021 at 11:30 am ET

Meet the Experts: Jon Arnold & Mike Cromwell

Meet with Jon and Mike after their respective sessions "The Evolution of Technology that will Transform the Channel" from 10:30-11 am ET at and "The Digital Transformation of the Buyer’s Journey"  from  11:00-11:30 am ET on Wednesday the 13th for an open discussion and deeper dive into their topics at 11:30 am ET.

May 13th, 2021 at 9:30 am ET

Networking Lounge: The Cloud Coffee Corner with Vonage Opens at 9:30 AM

Grab a cup of coffee and start your day in the Cloud Coffee Corner networking lounge. No agenda, just come and see who is there, start a conversation and get your day started.

May 12th, 2021 at 3:30 pm ET

Meet the Experts: Navigating the “Next Normal” for the Contact Center-A Year Later

An expert panel in the contact center industry will deliver a session called Navigating the Next Normal for the Contact Center from 2:30-3:30 PM ET.  Following that session, Meet Darlene, Teddy, Othmar, Stuart and Ted for an up close and personal conversation in the Meet the Expert Lounge at 3:30 pm ET. 

May 13th, 2021 at 1:00 pm ET

Is it Time to Team with Teams?  On the Air with Doug Green, Telecom Reseller

Few believe that the workplace of the future will ever return to a pre-pandemic, primarily office-based workforce. That means we’ve had to adjust long term to video calls and remote working, which comes with challenges. Zoom surfaced as the darling of the Pandemic, but are we missing a hidden gem inside of Microsoft Teams? There is a reason that Teams has become the fastest growing application inside the 365 Office suite for that remote or hybrid team that needs to go above and beyond a video call. Join Doug Green and his guests to answer the question, “Is it time to team with Teams?”

May 12th, 2021 at 4:45 pm ET

Meet the Expert: Digital Transformation and the Future of Customer Experience

A panel lead by Mike Cromwell will deliver a discussion on "The Digital Transformation and the Future of Customer Experience" from 4:00-4:45 pm ET.  Meet the panelists, Andrew Pryfogle, Pete Lee,  Aakash Kumar and Matt Lautz in the Meet the Expert lounge at 4:45 pm ET.