Grab a cup of coffee and start your day in the Cloud Coffee Corner networking lounge. No agenda, just come and see who is there, start a conversation and get your day started.

A year ago, we were introduced to the "Rainmakers" who shared with us their secrets for sales success in the channel. A year later, and now everything about how we engage with our marketplace has changed. See how this change impacts the way we find customers, form relationships, and interact with those we do business with. What do the Rainmakers think a year later? Mike Schmidtmann, CEO of Trans4Mers, leads an interesting panel discussion designed to help us "make rain" in the next normal as we navigate our new work environments, customer experiences and changing buying journeys. Interested in learning more about Cloud Conventions Virtual Events?Visit Cloud Conventions »Want to learn about Convey Services Partner Portals?Visit Convey Services »

This last year has fundamentally changed who we are, how we work, and our viewpoint of technology. A year ago, communications industry researcher and strategist Jon Arnold helped the Cloud Conventions 2020 audience understand how workplace strategies changed as we locked down for what we thought was only a few months. A year later, our viewpoint of our work environment and the technology that powers it have become more foundational, widespread and sustaining as we engaged digitally. Join Jon as he walks you though those changes, how they impact channel strategy and what to now expect in the "Next Normal." Interested in learning more about Cloud Conventions Virtual Events? Visit Cloud Conventions » ...

Immediately after the panel  Making Rain in the Next Normal, you can meet Mike, Dave, Michelle and Frank for an open discussion and a deeper dive into the topics they discussed.  If you haven't registered for the panel on Wednesday May 12 from 10:00-10:45 AM ET, sign up here:  Sign up for the panel or feel free to come to the Meet the Experts lounge if you can't join the session.

Most businesses had to make the hard pivot to a virtual work environment as states imposed regulations and lockdowns during the Pandemic of 2020. Now that the workforce is getting vaccinated, companies are thinking about how to manage their workforce and office strategies. Ronnie Cannon, Managing Director of the William Leonard Company, leads a commercial real estate team focused on high technology clients. Join Ronnie and his panel for a discussion on what companies are likely to do as they return to the office. Ronnie explores the migration plans of companies to regional offices, what industry segments are likely to come back to the office or stay virtual, and what you should know about the return to the office.

In 2020 we saw pace of innovation accelerate as never before with the hard pivot to a virtual workforce.  However, the transformation to digital has been evolving over time with the introduction of new technology, new tools, more automation and faster and more efficient ways to reach the market.  These changes affect the customer experience, the workplace and your ability to stay competitive in the marketplace.  Join EagleTEQ partner Mike Cromwell as he takes you through the new and innovative ways that companies will engage digitally in their journey to buy services and how channel sellers must adapt and change to take advantage of the new ways to relate to their buyers. Interested in learning more about Cloud Conventions Virtual Events? ...

The last year injected a high level of unpredictability into our business world as we've had to navigate lock downs, the pivot to digital, and uncertainty about the health of our customer base. But what if we could bring predictability back into your business to create a growing revenue stream that you could count on? Join Angela Leavitt from Mojo Marketing as she unlocks the secrets to using measurable benchmarks to create a growing revenue stream you can count on. As an added bonus, Mojo Marketing is offering attendees at Cloud Conventions 2021 a free assessment of their digital presence on the internet.Interested in learning more about Cloud Conventions Virtual Events?Visit Cloud Conventions »Want to learn about Convey Services Partner Portals?Visit Convey Services »

Meet with Jon and Mike after their respective sessions  "The Evolution of Technology that will Transform the Channel" from 10:30-11am ET at and "The Digital Transformation of the Buyer's Journey" from 11:00-11:30 am ET on Wednesday the 13th for an open discussion and deeper dive into their topics. If you have not yet registered you can register for each session by clicking the links to their sessions above.

Interested in learning more about Cloud Conventions Virtual Events? Visit Cloud Conventions » Want to learn about Convey Services Partner Portals? Visit Convey Services »

Market Trends   Join Broadvoice Chief Product Officer George Mitsopoulos as we discuss 2021 / 2022 Market Trends for UCaaS

Ready for lunch with Cardi, Steve, Ken, Mike and Curt?  Make sure to have signed up for the  "The Lunchbox with EagleTEQ Advisors" session on Tuesday May 12 at 11:45.  The join them in the Meet the Experts lounge right after for an up close and personal conversation with the team from EagleTEQ.

Imagine being transported back in time to when dinosaurs roamed the Earth and how small and vulnerable you might feel. Although we may not think about it the same way, all of us are now living in the land of giants as we watch companies like Amazon, Google, Apple and Microsoft lumber around the market, gobble up smaller players and become giants dominating the landscape. How can channel partners live in the land of these giants and protect themselves when these giants change strategies, their viewpoint on the channel or eliminate services. Gain perspective from Doug Green and his guests as they help you consider how to survive, capitalize on change and thrive in the "Land of Giants."

The past year, our customers had to pivot quickly just to keep their teams connected during the pandemic. As such, they did whatever they had to do just to keep their business's going. At the same time, they were consumed with messages about technologies that enable people to work from home. But what happens now? Well, we've proven two things: the first is that we were all pretty effective working remotely and two, it's not likely we'll ever go 100% back to the way it was. So, what are the strategic decisions that business leaders need to make now to ensure that they're connecting employees and customers alike in an effective and sustainable way? Companies are now making decisions on their eventual return to the office and they're evaluating their long-term strategies around...

A year ago businesses went into crisis mode as we locked down and quarantined with what nobody could have predicted as a long-term business shift to a mostly virtual environment. The managed services provider needed to implement new sales and marketing strategies to keep business on track during 2020, but what lessons did we learn that worked well for the MSP to keep their business not only on track, but growing and thriving in the "next business normal".Interested in learning more about Cloud Conventions Virtual Events?Visit Cloud Conventions »Want to learn about Convey Services Partner Portals?Visit Convey Services »

A year ago an expert panel in the contact center industry discussed how contact centers were forced to almost instantly deploy all teams and agents to a completely virtual model. A year later, organizations are planning how to adjust their call center strategy as organizations either return their workers to the office, create a hybrid model, or decide to stay totally virtual. Join Darlene Geller-Stoff as she leads a panel of contact center industry professionals to update you on the changes in the industry and what to expect in 2021 and beyond. Interested in learning more about Cloud Conventions Virtual Events? Visit Cloud Conventions » Want to learn about Convey Services Partner Portals? ...

An expert panel in the contact center industry is delivering a session called Navigating the Next Normal for the Contact Center on Wednesday May 12 at 2:30 PM ET.  Following that session, Meet Darlene, Teddy, Othmar, Stuart and Ted for an up close and personal conversation in the Meet the Expert Lounge.  If you have not signed up for the panel, click this link:  Sign Up  Feel free to add this meet the expert session to your calendar by signing up above.

Most of the workforce stayed home last year and many office workers will now be given the choice to work virtually long-term. Without the day-to-day connections that come from casual conversations in the office, going to lunch with coworkers, or just having that personal touch, a virtual worker can feel isolated and uninspired. Join Michelle Cummings, founder of the Big Wheel and Personify Leadership and Training Wheels, a known leader in the team building field to guide us through strategies to inspire a virtual workforce.This will be an interactive session with audience participation and strategies you can walk away with to use with your virtual team right now! Interested in learning more about Cloud Conventions Virtual Events?Visit Cloud Conventions »Want to learn about Convey...

Enterprises globally are advancing Digital Transformation (DX) programs at an accelerating pace.  A combination of factors including pandemic related drivers and the advancement of applications in new areas such as Artificial Intelligence, Robotics Process Automation, Machine Learning and Business Process Outsourcing are quickly building upon the foundation that was laid by technologies such as UCaaS & CCaaS.  In this panel, you'll hear from experts on the following topics:Top drivers and outcomes of Digital Transformation programs in the enterpriseHow emerging technologies are expected to redefine Customer Experience & take it to a new levelWhy Digital Transformation & Customer Experience initiatives are changing the conversations partners are having with clientsHow...

The mergers and acquisitions market has never been hotter for the managed services provider, but many organizations think they are too small to attract interest. Join Tim Mueller from ITExchangeNet in a conversation with companies he took through the sales process. Learn what motivated the sale, the biggest misconception about the sales process and now that the sale is behind them, what might they have done differently. Interested in learning more about Cloud Conventions Virtual Events? Visit Cloud Conventions » Want to learn about Convey Services Partner Portals? Visit Convey Services »

Immediately following the panel "Digital Transformation and the Future of Customer Experience," you can meet Mike, Andrew, Aakash, Matt, and Pete for an open discussion and a deeper dive into the topics they discussed. If you haven't registered for the panel on Wednesday May 12th from 4:00-4:45pm ET, sign up here: Sign up for the panel or feel free to come to the Meet the Experts lounge if you can't join the session.

The channel has had a comfortable sales process that has served the industry well over the years by assessing the services companies use, striving to reduce cost and increase efficiency. However, as companies need to come up with a strategy to blend a remote and office-based workforce, channel sellers must be able to pivot to a more consultative sales process to help companies develop the right technology strategy for this next normal. Join MetTel and a panel of sales partners that have unlocked the secret to "ripping off the band aid" by transforming how they engage with prospects and customers in our next normal business environment.Interested in learning more about Cloud Conventions Virtual Events?Visit Cloud Conventions »Want to learn about Convey Services Partner Portals?Visit...

The mergers and acquisitions market has never been hotter for the managed services provider, but many organizations think they are too small to attract interest. Tim Mueller from ITExchangeNet leads a discussion on Tuesday May 12th at 4:30 PM ET entitled, Sold! Breaking Down the Decision to Sell. Join Tim in the Meet the Experts lounge right after his session for a deeper dive and if you haven't yet registered, click: Sign Up

Join the Meeting   var BJN_CLIENT = { content: 'myclient', meetingId: '458907929', pin: '7241', }; It's time to unwind after the opening day of Cloud Conventions 2021. The EagleTEQ team of Curt, Cardi, Steve, Mike and Ken are in the house and you never know who's going to jump in the Networking Lounge with them. Take a break, join the fun, swap stories and connect with friends and colleagues.

The Cloud Coffee Corner  Grab a cup of coffee and start your day in the Cloud Coffee Corner networking lounge. No agenda, just come and see who is there, start a conversation and get your day started.

Steve Braverman, principal in EagleTEQ Advisors is no stranger to the sell side of a channel business after selling his agency, master agency and achieving a profitable exit as a partner in a technology provider. Steve leads a panel of familiar faces in the channel who have also made the decision to sell their business, become part of larger organizations and become part of new channel business models. Steve moderates what will be a unique look behind the scenes as these long-time channel business owners reveal their thoughts on the current M&A environment and insights into how and when to make the decision to sell your business. Interested in learning more about Cloud Conventions Virtual Events? Visit Cloud Conventions » ...

Professional services organizations are traditionally an office-bound workforce, but in 2020 they had to go against tradition and field a virtual workforce. Lockdowns restricted staff to their homes, slowed down client projects and impacted billable work. Economic uncertainty impacted client budgets leading to the need for cost and operational efficiencies. Join our expert panel from the accounting, legal and insurance industries to navigate how changes they were forced to make in 2020 are impacting their workforce strategy for 2021.

John, Kris and Adam who represented the accounting, legal and insurance industries in the panel discussion: The New Workplace Strategies for Professional Services Organization will be in the Meet the Experts lounge following their session from 10:00-10:45 ET on Thursday May 14. They helped us navigate how the changes they were forced to make in 2020 are impacting their workforce strategy for 2021 so join them for a deeper dive following the session. If you have not registered for the panel discussion, click: Sign Up. Add the Meet the Experts session to your calendar by clicking the sign-up button above.

Steve Braverman moderates a panel giving you a unique look behind the scenes as Bill, Dan and Rob reveal their thoughts on the current M&A environment and insights into how and when to make the decision to sell your business. Sign up for the panel on Thursday May 13 if you haven't already done so: Rolling up of the Channel - A Unique Perspective of the M&A Environment for Agencies. Or feel free to join the Meet the Experts session by clicking Sign Up to get the link and add it to your calendar.

You've made the decision to launch into the channel, have competitive technology and an awesome commission structure. You've even managed to get on the provider list of a few master agents. But despite your best efforts to get sellers to notice you, it's like crickets....nobody is paying attention. Providers that are just entering the channel, are smaller, or not as well-known struggle with how to get on the radar of the selling partner. Join a discussion lead by Cardi Prinzi, partner in EagleTEQ Advisors as he uncovers strategies to capture the attention of those agents who can and should be selling your services.Interested in learning more about Cloud Conventions Virtual Events?Visit Cloud Conventions »Want to learn about Convey Services Partner Portals?Visit Convey Services »

Immediately after the panel "Is anyone out there? The secrets of getting on your selling partner's radar," you can meet Ken and Cardi for an open discussion and a deeper dive into the topics they discussed. If you're not registered for the panel on Thursday May 13th from 11:00-11:30 ET, sign up here: Sign up for the panel or feel free to come to the Meet the Experts Lounge if you can't join the session.

We've been on hundreds of Zoom®, MS Teams® or BlueJeans® meetings by now, so we know how to "connect", but do we really know how to stay "connected". Making connections in the channel has always been about seeing people face to face, going to partner events or connecting in Vegas, so how do we maintain those connections virtually to keep our relationships with customers and peers active and close even if it's only through a video connection? Join Marc Pimsler as he leads a panel from the channel for this important conversation . Interested in learning more about Cloud Conventions Virtual Events?Visit Cloud Conventions »Want to learn about Convey Services Partner Portals?Visit Convey Services »

Making connections in the channel has always been about seeing people face to face, going to partner events or connecting in Vegas, so how do we maintain those connections virtually to keep our relationships with customers and peers active and close even if it's only through a video connection? Marc Pimsler and his panel of channel master agents will be in the Meet the Experts lounge after the session Where's the Water Cooler On Thursday May 13 at noon ET for a deeper dive conversation.  Sign up for the panel session or click the sign up button above to add the Meet the Experts session to your calendar.

Few believe that the workplace of the future will ever return to a pre-pandemic, primarily officed-based workforce. That means we've had to adjust long term to video calls and remote working, which comes with challenges. Zoom surfaced as the darling of the Pandemic, but are we missing a hidden gem inside of Microsoft Teams? There is a reason that Teams has become the fastest growing application inside the 365 Office suite for that remote or hybrid team that needs to go above and beyond a video call. Join Doug Green and his guests to answer the question, "Is it time to team with Teams?" Cloud Conventions 2021 will open its 2nd annual virtual conference and tradeshow on May 12-14 offering a unique experience for channel professionals in the telecom/cloud, hosted voice, connectivity, IT and...

Look around the industry and you'll find that more and more agencies, VARs and MSPs are now part of the mergers and acquisitions movement in the channel. If you have thought about selling your business, there are steps you can take now to improve the price you receive when it's time to sell. Join Curt Allen as he moderates a discussion with Matt LaHood from Clifton/Larson/Allen, the 8th largest accounting firm in the country with a specialized focus in the telecommunications and cloud industry. You'll learn how to improve the quality of your earnings and raise the value of your business. Interested in learning more about Cloud Conventions Virtual Events? Visit Cloud Conventions » Want to...

Interested in learning more about Cloud Conventions Virtual Events?Visit Cloud Conventions »Want to learn about Convey Services Partner Portals?Visit Convey Services » Charles Darwin's "survival of the fittest" theory likely will not stand the test of time.  Session leader, certified counselor and corporate coach Marc Pimsler believes that those who survive will be creative enough to know how to pivot in times of adversity.  Join Marc as he leads a session on how to energize your creativity, become more spontaneous, and become the agent of change you need to be in order to "navigate the next normal"

You've been getting commission checks for years and focusing your time on creating and building relationships with your customers. However, although you own the relationship, the provider that delivers their service owns the customer. If you've been considering the move from receiving a commission check to being paid directly by the customer this session will help you sort through what it takes to truly own the customer. Join Matt LaHood, Managing Principal of the Telecommunications Industry at CliftonLarsonAllen and Rickie Richie and Forrest Derr of Altaworx as they walk through what it takes to truly own the customer not just the relationship. Interested in learning more about Cloud Conventions Virtual Events? Visit Cloud...

Over the past year, we've seen the need to redefine our selling processes to compensate for our inability to meet face to face with high-value prospects. Sales organizations had to do a hard pivot to adjust to this all-digital selling environment, but now that we've had a year to see how it worked, it's time to take the lessons we have learned and apply them to a "makeover" of how our sales organizations function. Join the conversation to learn how sales organizations and implementing lower cost sales roles that help drive market awareness, generate and manage leads, or handle sales operations tasks to empower their high performers to accelerate revenue.Interested in learning more about Cloud Conventions Virtual Events?Visit Cloud Conventions »Want to learn about Convey Services Partner...

In 2020, we were in crisis and explored strategies to "Weather the Crisis" by developing greater resilience. But we never expected the pandemic to still be going on a year later and people still stuck at home or being afraid of being the one that gets really sick. If your resilience is fading and you've struggled to maintain your composure and balance for the long-haul, this is a must-attend session for you. We are moving into the "Next Normal", so what does that mean for you and your business and how do you maintain the resilience needed for the long-haul?Interested in learning more about Cloud Conventions Virtual Events?Visit Cloud Conventions »Want to learn about Convey Services Partner Portals?Visit Convey Services »

Curt Allen moderates a discussion on Thursday May 13 at 2:00 PM ET with Matt LaHood and Craig Arends from Clifton/Larson/Allen, the 8th largest accounting firm in the country entitled The Secrets to Improving the Value of Your Company. If you have thought about selling your business, there are steps you can take now to improve the price you receive when it's time to sell. Join Curt, Matt and Craig in the Meet the Experts Lounge following the panel.  If you've not yet signed up for the panel, click this link:  Sign Up.  Add the Meet the Experts session to your calendar by hitting the sign up button above.

Microsoft brings great products, support and marketing development funds to the table, but it's up to the MSP to create a strategy to capitalize on those resources to build their business. Join Sherman Crancer from the Crancer Group and Helane Cohen from Microsoft to learn the secrets of how to leverage the Microsoft relationship, bring focus to the MSP practice and get on a path to build a million dollar business in only a yearInterested in learning more about Cloud Conventions Virtual Events?Visit Cloud Conventions »Want to learn about Convey Services Partner Portals?Visit Convey Services »

You've built a base of customers that you've sold services to and now it's time to grow revenue by going back to the base and selling more. You think you know what they'll be interested in, but how valuable would it be to accurately predict their next purchases will be? Join Curt Allen from EagleTEQ Advisors and Michael Sterl from Periscope Equity to learn how any agent, MSP, VAR or IT Services provider can create a data-driven view over their customer base to identify the best new sales opportunities that are most likely to close.Interested in learning more about Cloud Conventions Virtual Events?Visit Cloud Conventions »Want to learn about Convey Services Partner Portals?Visit Convey Services »

Immediately following the session "How to Build a Million Dollar Microsoft Business in 12 Months," you can meet Sherman for an open discussion and a deeper dive into the topics he discussed. If you haven't registered for the panel on Thursday May 13th from 4:30-5:00pm ET, sign up here: Sign up for the session or feel free to come to the Meet the Experts lounge even if you can't attend the session. 

Immediately after the panel "Direct your intuition from what you think you should sell into what your customers are actually ready to purchase next," you can meet Curt and Michael for an open discussion and a deeper dive into the topics they discussed. If you haven't registered for the panel on Thursday May 13th from 5:00-5:45pm ET, sign up here: Sign up for the panel or feel free to come to the Meet the Experts lounge if you can't join the session.

Need a break, a laugh, and to have a little fun? It's comedy night at Cloud Conventions 2021, hosted by the channel's very own master agent, Bill Patchett from P2 Business Services. Join Bill and friends along with Atlanta comedian Jim Gossett as they give you their own special spin on "Navigating the Next Normal", then be ready to share your funny stories, or even your own mini-standup routine.