Agenda by Day
Agenda by Day
All sessions are available On Demand. Browse by day the session originally occurred.
May 12th
View all sessions on May 12th. Click sign up to register for specific sessions.
May 13th
View all sessions on May 13th. Click sign up to register for specific sessions.
May 14th
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The Cloud Coffee Corner Grab a cup of coffee and start your day in the Cloud Coffee Corner networking lounge. No agenda, just come and see who is there, start a conversation and get your day started. |
2021-05-14 | Network & Connect | |||
You've had to work from home, become the virtual elementary school teacher, try and maintain customer connections, and find a quite space in a crowded home environment. Knowing that 50% of the workforce will continue to remain virtual even when we are fully vaccinated and safe, how do we bring the balance back to our new work/life environment? Join the conversation as we explore strategies that worked in 2020 that we want to adopt in 2021 and beyond.Interested in learning more about Cloud Conventions Virtual Events?Visit Cloud Conventions »Want to learn about Convey Services Partner Portals?Visit Convey Services » Speakers
Speaker Bio
Dr. Bobbi Beale is the Group Programs Director at Child & Adolescent Behavioral Health at the Center for Innovative Practices at Case Western Reserve University in Cleveland, Ohio. In her position, she promotes evidence supported behavioral health services through training, consultation and technical assistance, primarily around home-based treatment, trauma and resilience. Dr. Beale launched Life Adventures for All to make adventure therapy accessible for vulnerable youth and their families. Her recent projects include increasing resiliency characteristics and reducing trauma symptoms.
Speaker Bio
Stephanie (aka Steph) Yost, PCC, CPCC, is a Professional Certified Coach with the ICF, a Certified Professional Co-Active Coach and the CCO (Chief Creative Officer) of GumTree LLC, a coaching and consulting company for individual business leaders navigating personal and professional change. She is also currently an Associate for the London based team of White & Lime Coaching and the Founder of WiNGs, the Women's Network Group in State College, PA.
Speaker Bio
Dr. Sandra Newes (aka "Sandy") is a Licensed Psychologist operating a private practice in the Asheville, North Carolina area. Dr. Newes specializes in treating trauma, anxiety, chronic stress, self-regulation issues, and adult ADHD and works with older adolescents, young adults, and adult clients. In addition to her therapeutic practice, Dr. Newes is nationally recognized for her work in psychological testing, neurofeedback, outdoor behavioral healthcare, young adult and adolescent treatment program development, program research, and neurofeedback.
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2021-05-14 | Corporate Wellness | Bobbie Beale, Stephanie Yost, Sandy Newes, PhD, | ||
People only buy when they're ready to buy. Yet the MSP sales cycle is so long... how do you know when that is? Join MSP marketing expert Paul Green for this brand new content, created exclusively for Cloud Conventions 2021. And you'll discover clever marketing that allows you to put the right message in front of the right person, at exactly the right time.Interested in learning more about Cloud Conventions Virtual Events?Visit Cloud Conventions »Want to learn about Convey Services Partner Portals?Visit Convey Services » Speakers
Speaker Bio
Marketing expert Paul Green is the founder of MSP a UK organization that exists to help the owners of MSPs grow their businesses and fall in love with them again. He's the author of Updating Servers Doesn't Grow Your Business, a paperback book now owned by more than 1,000 MSPs in the UK. Paul was a newspaper journalist and radio presenter for 13 years, before starting his first business, a PR agency, in 2005
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2021-05-14 | Business Growth | Paul Green, | ||
The growth in the transportation and logistics industry has never been stronger as in the past year. As we stayed home and locked down, businesses and consumers moved to an online economy ordering everything from groceries to building supplies that needed to be shipped and delivered. With the explosion in demand, technology became the driver to increase efficiency and enable the industry to keep goods moving and deliveries on target. Join our panel to discover the technology strategies that evolved and accelerated during the pandemic that have now become the "next normal" in the transportation and logistics industry. Interested in learning more about Cloud Conventions Virtual Events? Visit Cloud Conventions » ... Speakers
Speaker Bio
Jeff Fischer has over 35 years of experience in the Global Supply industry with the final 25 at UPS. During his UPS career, Jeff developed innovative and integrated logistics solutions for the world's largest Fortune 100 companies. During his tenure he also was a member of the Mailboxes Etc. (MBE) acquisition team that converted the 3,200+ shipping retail network into today's UPS Stores.
Speaker Bio
The FSL Group is a leading provider of logistics services and transportation consulting. With multiple locations and strategic affiliates throughout the US, as well as in Canada and Mexico, our core focus is to help our clients exceed their goals by maximizing efficiency and optimizing results.
We offer a full spectrum of supply chain and logistics services. Our staff of multi-experienced transportation professionals will design creative solutions that fit your business goals.
Speaker Bio
Ryan Crandall directs the IoT and Mobile Solutions for MetTel, a leading provider of customized, integrated and managed communications solutions for enterprise customers. MetTel offers IoT [Internet of Things] fleet management technology to help customers automate their fleets for greater efficiency, insight and control. In addition to developing the transportation and logistics industry and offerings for MetTel, Ryan has also served as the VP of Sales for North America for Retriever Communications, a provider of field service management software, Director of Sales for LoJack Corporation an
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2021-05-14 | The Marketplace | Jeffrey Fischer, Justin Moritz-Pahde, Ryan Crandall, | ||
Immediately following the session "Technology that Drives Efficiency in Transportation and Logistics" you can meet Jeff Fischer and Justin Moritz for an open discussion and a deeper dive into the topics they discussed. Speakers
Speaker Bio
Jeff Fischer has over 35 years of experience in the Global Supply industry with the final 25 at UPS. During his UPS career, Jeff developed innovative and integrated logistics solutions for the world's largest Fortune 100 companies. During his tenure he also was a member of the Mailboxes Etc. (MBE) acquisition team that converted the 3,200+ shipping retail network into today's UPS Stores.
Speaker Bio
The FSL Group is a leading provider of logistics services and transportation consulting. With multiple locations and strategic affiliates throughout the US, as well as in Canada and Mexico, our core focus is to help our clients exceed their goals by maximizing efficiency and optimizing results.
We offer a full spectrum of supply chain and logistics services. Our staff of multi-experienced transportation professionals will design creative solutions that fit your business goals.
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2021-05-14 | Network & Connect | Jeffrey Fischer, Justin Moritz-Pahde, | ||
After what is undeniably the most challenging year the restaurant industry faced in 2020 there is quite a bit to keep your eye on in 2021 as the industry recovers. Our panel of industry experts bring an interesting perspective on the trends to keep in mind as you work with your restaurant customers. Join panelists Robb McKerrow, CEO of r*development, a restaurant brand strategist, Efrem Cutler, the VP of R&D, Corporate Executive Chef for Bloomin' Brands, Michael Cala Head of Procurement and Category Management, for Cheetah Foodservice and Karen Bremer, CEO of the Georgia Restaurant Association as they give you their insights on the restaurant industry in 2021 and beyond. Interested in learning more about Cloud Conventions Virtual Events? ... Speakers
Speaker Bio
Robb McKerrow leads r*development, a design and branding consultancy with a strong track record of developing restaurant concepts that resonate with the consumer and bring strong economic returns for the ownership. Robb has overseen the design and development of over 1000 restaurant locations for regional and national chains, as well as creating many strong local independent locations. Branded restaurant & retail prototypes developed by Robb over the years have included Longhorn Steakhouse, Lone Star Steakhouse, Tanner's, Arby's, Mrs Winners, Shane's, PJ's Coffee, Doc Green's, Bonehead's, Planet Smoothie, Flying Biscuit, Flip Flop Shops, Appleton Learning, Twin Peaks, 5 & Diner, Buffalo's Café, Ted's Montana Grill, Golden Rule BBQ, Shoney's, Atlanta Bread Co., The Grape, Miller's Ale House, O'Charley's & Surchero's Fresh Mex. On the boards is a new high-end Steakhouse to be named H&W in Peachtree Corners, GA being operated by The Norsan Group.
Speaker Bio
Chef Cutler develops and engineers the core menu recipes for Bloomin' Brands International, Fleming's Prime Steakhouse & Wine Bar, Outback Steakhouse, Bonefish Grill, Carrabba's Italian Grill, and Aussie Grill. He also populates a pipeline of products for future markets, collaborating with manufacturers on formulas and recipes
that differentiate the brands. He has over 35 years of culinary experience, including training and product development for companies such as Ritz-Carlton, Occidental Grand Hotel's Chef for Café Opera, and Rochester Meat Company. He also owned a successful café and bakery in Roswell, Georgia and served as a Chef Instructor for the Art Institute of Atlanta,
where he pioneered a new curriculum for the graduating class of International Food and History. Chef Cutler holds a degree from Baltimore International Culinary College and has traveled the world promoting and teaching the cooking techniques of his Southern heritage.
Speaker Bio
Michael Cala directs the procurement and category management for Cheetah Foodservice, an e-commerce platform designed for independent restaurants to order restaurant supplies at wholesale prices in San Francisco and the Bay Area. Michael has run his own consulting organization and held a variety of sales and marketing positions in foodservice including district sales management at SYSCO, sales and marketing leadership positions at US Foods, Regional Vice President at Frosty Acres, and Vice President of Sales and Marketing for Palo Alto Foods.
Speaker Bio
Karen Bremer leads the Georgia Restaurant Association as its CEO with the association serving as the unified voice for Georgia's 18,933 eating and drinking place locations with total sales in excess of $24.9 billion. Karen has chartered a career in the restaurant industry for over 45 years, spending the last 10 as President of the GRA. Prior to that, Karen owned her own restaurants, Dailey's and City Grill Restaurants for 8 years. She also served as the President of the Peasant Restaurants for almost two decades.
Sponsors |
2021-05-14 | The Marketplace | Robb McKerrow, Chef Efrem Cutler, Michael Cala, Karen Bremer, | ||
Join Efrem, Robb, Michael and Karen from the Recovery of the Restaurant Industry panel as they jump into the Meet the Experts lounge immediately following the session on Friday, May 14 from 12:00-12:45 PM for an up-close and personal conversation. If you have not yet registered for the panel, please click this link to Sign Up. If you want to add the Meet the Experts to your calendar, click the sign up button above. Speakers
Speaker Bio
Robb McKerrow leads r*development, a design and branding consultancy with a strong track record of developing restaurant concepts that resonate with the consumer and bring strong economic returns for the ownership. Robb has overseen the design and development of over 1000 restaurant locations for regional and national chains, as well as creating many strong local independent locations. Branded restaurant & retail prototypes developed by Robb over the years have included Longhorn Steakhouse, Lone Star Steakhouse, Tanner's, Arby's, Mrs Winners, Shane's, PJ's Coffee, Doc Green's, Bonehead's, Planet Smoothie, Flying Biscuit, Flip Flop Shops, Appleton Learning, Twin Peaks, 5 & Diner, Buffalo's Café, Ted's Montana Grill, Golden Rule BBQ, Shoney's, Atlanta Bread Co., The Grape, Miller's Ale House, O'Charley's & Surchero's Fresh Mex. On the boards is a new high-end Steakhouse to be named H&W in Peachtree Corners, GA being operated by The Norsan Group.
Speaker Bio
Chef Cutler develops and engineers the core menu recipes for Bloomin' Brands International, Fleming's Prime Steakhouse & Wine Bar, Outback Steakhouse, Bonefish Grill, Carrabba's Italian Grill, and Aussie Grill. He also populates a pipeline of products for future markets, collaborating with manufacturers on formulas and recipes
that differentiate the brands. He has over 35 years of culinary experience, including training and product development for companies such as Ritz-Carlton, Occidental Grand Hotel's Chef for Café Opera, and Rochester Meat Company. He also owned a successful café and bakery in Roswell, Georgia and served as a Chef Instructor for the Art Institute of Atlanta,
where he pioneered a new curriculum for the graduating class of International Food and History. Chef Cutler holds a degree from Baltimore International Culinary College and has traveled the world promoting and teaching the cooking techniques of his Southern heritage.
Speaker Bio
Michael Cala directs the procurement and category management for Cheetah Foodservice, an e-commerce platform designed for independent restaurants to order restaurant supplies at wholesale prices in San Francisco and the Bay Area. Michael has run his own consulting organization and held a variety of sales and marketing positions in foodservice including district sales management at SYSCO, sales and marketing leadership positions at US Foods, Regional Vice President at Frosty Acres, and Vice President of Sales and Marketing for Palo Alto Foods.
Speaker Bio
Karen Bremer leads the Georgia Restaurant Association as its CEO with the association serving as the unified voice for Georgia's 18,933 eating and drinking place locations with total sales in excess of $24.9 billion. Karen has chartered a career in the restaurant industry for over 45 years, spending the last 10 as President of the GRA. Prior to that, Karen owned her own restaurants, Dailey's and City Grill Restaurants for 8 years. She also served as the President of the Peasant Restaurants for almost two decades.
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2021-05-14 | Network & Connect | Robb McKerrow, Chef Efrem Cutler, Michael Cala, Karen Bremer, | ||
Companies purchase business supplies or services usually begin the buying journey online as they research their options and when possible complete the purchase. In the last couple of years, the telecommunications and cloud channel has seen the emergence of online platforms to showcase solutions, but has stopped short of having the customer complete the purchase without the involvement of the sales partner. Going forward, as more platforms emerge and more services become available to purchase online, how do channel sellers prepare themselves for the evolution of the buying process in a digital world? Join Rick Beckers, CEO of TaaS Mania, who leads a panel discussion to explore the digital buying journey from the point of view of a distributor, sales partner and corporate... Speakers
Speaker Bio
For the past 35 years I have been designing, installing, and supporting computers, cloud, telephone, video surveillance, Internet-of-Things and all forms of business technology. And now things have evolved so that it is all available "As-a-Service. On January 1, 2019 I launched a revolutionary company, XaaS1, that provides all things "Technology-as-a-Service. It's a new Industry 4.0 era of digital transformation and I'm out in front riding the wave!
Specialties: Cloud & Traditional Computer networking (LAN, WAN, & Wireless), Telecommunications, Analog & VoIP Telephony, Analog & IP Video Surveillance, Internet-of-Things, Technology-as-a-Service, & Outsourced CIO.
Seeking board and advisory positions with progressive technology organizations.
Speaker Bio
Logan Kipp serves as SiteLock's Director of Sales engineering, focusing on the technical integrations with the company's strategic partners. Logan has over twelve years of experience in the application security and cloud services industries, including nine years at SiteLock. Prior to joining SiteLock, Logan spent three years as a security consultant in the mass-market website hosting space. Logan holds certifications in penetration testing and information security."
Speaker Bio
George Leith is the Chief Customer Officer and EVP of Sales for Vendasta, the leading end-to-end e-commerce platform. He leads a team of more than 200 professionals, dedicated to ensuring the success of a global stable of vendors, channel partners, and end users. George provides training, education, and mentorship to an ever-growing base of more than 40,000 business owners, sales leaders, and sales professionals who make up Vendasta's channel partner community. Vendasta's vendor and partner netwo
Speaker Bio
Director of Sales for the IT Channel at Vendasta, Saskatchewan based business professional and entrepreneur with strong experience in corporate, SMB, enterprise, non-profit and public sector sales. Other experience includes senior leadership, strategic planning, business development, VAR/MSP/IT Channel, marketing, event management, consulting services and training. Andrew has a Bachelor of Commerce in Marketing from the University of Saskatchewan and has been in the IT industry for over 13 years. He has a passion for empowering businesses to embrace leading edge technology solutions to improve business operations. Andrew possesses a keen interest in personal and professional development, including networking, non-profit/community engagement, connecting and continuous learning.
Speaker Bio
Co-founder of one of the first "pure play" MSPs in the industry creator of the MSP Mastered® Methodology for Managed Services business performance improvement and transformation. Erick Simpson is a technology business & channel growth expert, influencer, thought leader, speaker and author with 4 best-selling books and 50 white papers to his credit and co-host of the ChannelPro 5 Minute Roundup Podcast. Erick's industry recognition includes Channel Futures' 7 Thought Leaders Defining the MSP Market, Jay McBain's 100 Most Visible Channel Leaders, 2 Time ChannelPro 20/20 Visionaries, 2 Time MSP Mentor 250 and SMB Nation's SMB 150 award recipient.
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2021-05-14 | Digital Transformation | Rick Beckers, Logan Kipp, George Leith, Andrew Down, Erick Simpson, | ||
For years, organizations have wanted to accelerate their route to the marketplace through both a direct and channel sales effort. But inevitably that route has been paved with potholes when competing interests, channel conflict and confusion makes it difficult to get the result needed from both sales organizations. Cardi Prinzihas helped organizations navigate through the obstacles in the way of achieving channel harmony as a sales leader for large organizations like Telstra, Pacnet and Earthlink Business. Join Cardi and his panel of experts as they deep dive into how to achieve "channel harmony" with a direct and channel sales team.Interested in learning more about Cloud Conventions Virtual Events?Visit Cloud Conventions »Want to learn about Convey Services Partner Portals?Visit... Speakers
Speaker Bio
Ken has over 30 years of experience leading high-performing organizations through periods of rapid organizational growth, industry change and sales-driven expansion. Ken was a Founding Member of the TPx Communications (formerly TelePacific) executive team and played an integral part in that company's explosive growth and evolution from small startup regional CLEC to billion-dollar national managed services powerhouse. Repeatedly honored and recognized for his accomplishments and expertise in B2B sales, channel partner & marketing leadership, his ability to drive strong growth, profitability and process improvement was a key element in the growth and profitability of an industry-leader in the managed services and telecommunications arenas.
Speaker Bio
In a career spanning four decades, Cardi has gained a wealth of experience as a sales and marketing leader for telecommunications and technology companies focused on the B2B market from SMB to Enterprise. He has had success throughout the US and Internationally in large corporations through early-stage start-ups - both public & private, and has been involved in multiple mergers, acquisitions, and integrations. Recognized as a thought leader, he excels in "connecting-the-dots" between product, marketing, and sales. His opinions on sales and marketing strategies are sought out by large service providers and technology distributors. His areas of focus at EagleTEQ are Go-to-Market strategies and tactics, international sales and marketing, accentuating unique value propositions, and organizational structure.
Speaker Bio
Allan Jaffe has charted an 18-year career with Top Speed Data Communications, one of the leading and most respected cloud brokerage and telecommunications services sales agency in the United States. In his role, Allan establishes the technical vision & direction, creates current & long-range objectives, plans & policies and ensures that Top Speed Data achieves its revenue & expense targets. Allan also analyzes and approves technologies providers, oversees provider sales & technical training and provides technical sales & implementation support to agents and clients.
Speaker Bio
Matt serves as Chief Revenue Officer for Dobson Fiber. He is responsible for the overall leadership of the sales organization including direct sales, indirect sales and wholesale. Matt has extensive executive sales management experience within the telecommunications industry developing high-impact sales distribution models. In his most recent position before joining Dobson, he was responsible for strategic channels nationally for Windstream. Before Windstream, he served as Chief Revenue Officer at Ntegrated Communications, and prior to that, he was Executive Vice President of Sales at Alpheus Communications.
Speaker Bio
Keith Hatley co-founded Cloud Communications Group in 2009 and recently rejoined the company to lead the company's sales and marketing organization. He leads the company's vision and strategy execution and has a track record of building high-performing teams that have successfully delivered profitable growth to public and private equity shareholders.Prior to Cloud Communications Group, Keith served as Senior Vice President of North American Sales at Masergy. Before Masergy, he served in several senior sales leadership roles at McLeodUSA, PAETEC, airBand, as well as Senior Vice President of Sales at Allegiance Telecom.
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2021-05-14 | Business Growth | Ken Bisnoff, Cardi Prinzi, Allan Jaffe, Matt Milliron, Keith Hatley, | ||
Immediately after the panel "Is there a pathway to Channel Harmony? Discovering the secrets to the perfect marriage between a direct and channel sales organization," you can meet Ken, Cardi, and Allan for an open discussion and deep dive into the topics they discussed. If you haven't registered for the panel on Friday May 14th from 2:00-2:45pm ET, sign up here: Sign up for the panel or feel free to come to the Meet the Experts lounge if you can't join the session Speakers
Speaker Bio
Ken has over 30 years of experience leading high-performing organizations through periods of rapid organizational growth, industry change and sales-driven expansion. Ken was a Founding Member of the TPx Communications (formerly TelePacific) executive team and played an integral part in that company's explosive growth and evolution from small startup regional CLEC to billion-dollar national managed services powerhouse. Repeatedly honored and recognized for his accomplishments and expertise in B2B sales, channel partner & marketing leadership, his ability to drive strong growth, profitability and process improvement was a key element in the growth and profitability of an industry-leader in the managed services and telecommunications arenas.
Speaker Bio
In a career spanning four decades, Cardi has gained a wealth of experience as a sales and marketing leader for telecommunications and technology companies focused on the B2B market from SMB to Enterprise. He has had success throughout the US and Internationally in large corporations through early-stage start-ups - both public & private, and has been involved in multiple mergers, acquisitions, and integrations. Recognized as a thought leader, he excels in "connecting-the-dots" between product, marketing, and sales. His opinions on sales and marketing strategies are sought out by large service providers and technology distributors. His areas of focus at EagleTEQ are Go-to-Market strategies and tactics, international sales and marketing, accentuating unique value propositions, and organizational structure.
Speaker Bio
Allan Jaffe has charted an 18-year career with Top Speed Data Communications, one of the leading and most respected cloud brokerage and telecommunications services sales agency in the United States. In his role, Allan establishes the technical vision & direction, creates current & long-range objectives, plans & policies and ensures that Top Speed Data achieves its revenue & expense targets. Allan also analyzes and approves technologies providers, oversees provider sales & technical training and provides technical sales & implementation support to agents and clients.
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2021-05-14 | Network & Connect | Ken Bisnoff, Cardi Prinzi, Allan Jaffe, | ||
Sometimes change comes slowly and we hardly notice it. But other times, change happens quickly, the impact is felt immediately, and the effects are long-lasting. Join Doug Green and his guests as they walk through how technology changes we embraced during the pandemic will affect how we live and work forever. In the words of REM, "It's The End Of The World As We Know It, (And I Feel Fine...") Speakers
Speaker Bio
Having recorded over 2,000 podcasts on UC, Doug is one of the most prolific podcasters and content creators in UC and IT. Doug has been reporting, writing, observing and speaking on UC since 1989. Today, Doug is editor and publisher of TR Publications, a family of over ten daily and weekly ebulletins that reach MSPs, channel partners, telecom resellers, and the enterprise end users. Doug is particularly interested in the way inventions become markets, the nexus between technology and economics, and between the technology of everything and the economics of everything. Recently, he launched a new magazine on sleep health, a major issue impacting the telecom community: we are the most sleep deprived of all occupations. Doug is an active member of several industry related associations and serves as a telecommunications commissioner in Clark County, Washington, where he and his wife, Barbara Green reside in Vancouver, WA near Portland OR. University of Oregon '86. Go Ducks! Go Blazers! Go Maple Leaves!
Director of UC Strategy and Research
Poly Director of Emerging Technology Interactive Multimedia & Collaborative Communications Alliance
Speaker
Poly Director of Emerging Technology Interactive Multimedia & Collaborative Communications Alliance
Director of UC Strategy and Research
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2021-05-14 | Network & Connect | Doug Green, David Danto, |