Digital Transformation

Workplace Trends

Paul Miller’s digital workplace predictions for 2021

When the global pandemic took hold in the early months of 2020, an unintended but significant consequence was that we would suddenly embark on the largest shift in where work happens since the Industrial Revolution. In that instance, the transformation from agricultural/rural work to factory/urban work happened over decades, while in 2020 almost half of all workforces in developed economies left the physical workplace and started to work from home, pretty much overnight. This was described as “acceleration”, a word that doesn’t quite capture the intensity and speed of this work revolution.

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