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Born and raised in Germany and Switzerland, Othmar joined VIPdesk 12 years ago believing that the At-Home customer care approach will disrupt the traditional call center business model. Othmar has been responsible for the Business Development of VIPdesk’s client portfolio and played a pivotal role for the growth of the company. Prior to joining VIPdesk, he served in senior business development roles at Bertelsmann and America Online both in Europe and the US, architecting and negotiating some of the landmark deals during the Internet boom. As a graduate of the University of St.Gallen with a PhD in Marketing and Media Science, Othmar has shown the ability to identify and capitalize on new market opportunities.