On Demand Sessions

1

2021 Industry Trends – Moving from 2020’s Temporary “fix” to a Permanent Remote Workforce Solution

The past year, our customers had to pivot quickly just to keep their teams connected during the pandemic. As such, they did whatever they had to do just to keep their business’s going. At the same time, they were consumed with messages about technologies that enable...

Speakers

Chief Strategist, Innovator and Founding Partner
Evolve IP
2021-05-12 Insights Scott Kinka,
2

Building a Predictable Revenue Growth Engine

The last year injected a high level of unpredictability into our business world as we’ve had to navigate lock downs, the pivot to digital, and uncertainty about the health of our customer base. But what if we could bring predictability back into your business to...

Speakers

Founder & CEO
Mojo Marketing
2021-05-12 Business Growth Angela Leavitt,
3

Direct your intuition from what you think you should sell into what your customers are actually ready to purchase next

You’ve built a base of customers that you’ve sold services to and now it’s time to grow revenue by going back to the base and selling more. You think you know what they’ll be interested in, but how valuable would it be to accurately predict their next purchases...

Speakers

Managing Partner
EagleTEQ Advisors
Cofounder
Cloud Optik
2021-05-13 Business Growth Curt Allen, Michael Sterl,
4

Do you have the resilience to navigate the long term?

In 2020, we were in crisis and explored strategies to “Weather the Crisis” by developing greater resilience. But we never expected the pandemic to still be going on a year later and people still stuck at home or being afraid of being the one that gets really sick....

Speakers

Licensed Psychologist
Clear View Psychological Services, Asheville, NC
Founder & CEO
Convey Services & Cloud Conventions
2021-05-13 Corporate Wellness Sandy Newes, PhD, Carolyn Bradfield,
5

Going beyond the “time of crisis”

A year ago businesses went into crisis mode as we locked down and quarantined with what nobody could have predicted as a long-term business shift to a mostly virtual environment. The managed services provider needed to implement new sales and marketing strategies to...

Speakers

Founder & CEO
Marketopia
2021-05-12 Business Growth Terry Hedden,
6

Growing Your Business through Partnerships

Microsoft brings great products, support and marketing development funds to the table, but it's up to the MSP to create a strategy to capitalize on those resources to build their business. Join Sherman Crancer from the Crancer Group and Helane Cohen from Microsoft to...

Speakers

President & Founder
The Crancer Group
US OCP Partner to Partner (P2P) Program & Strategy Lead
Microsoft
2021-05-13 Business Growth Sherman Crancer, Helane Cohen,
7

Hitting a Moving Target

Interested in learning more about Cloud Conventions Virtual Events?Visit Cloud Conventions »Want to learn about Convey Services Partner Portals?Visit Convey Services » Charles Darwin’s “survival of the fittest” theory likely will not stand the test...

Speakers

Chief Creative Office
MVP Consulting
2021-05-13 Corporate Wellness Marc Pinsler,
8

How to Bring the Balance Back to Your Team

You’ve had to work from home, become the virtual elementary school teacher, try and maintain customer connections, and find a quite space in a crowded home environment. Knowing that 50% of the workforce will continue to remain virtual even when we are fully...

Speakers

PsyD
Life Adventures
Certified Counselor
GumTree LLC
Licensed Psychologist
Clear View Psychological Services, Asheville, NC
2021-05-14 Corporate Wellness Bobbie Beale, Stephanie Yost, Sandy Newes, PhD,
9

How to reach decision makers at the exact moment they’re ready to switch MSPs

People only buy when they're ready to buy. Yet the MSP sales cycle is so long... how do you know when that is? Join MSP marketing expert Paul Green for this brand new content, created exclusively for Cloud Conventions 2021. And you'll discover clever marketing that...

Speakers

Founder
MSP Marketing
2021-05-14 Business Growth Paul Green,
10

Inspiring Your Virtual Workforce

Most of the workforce stayed home last year and many office workers will now be given the choice to work virtually long-term. Without the day-to-day connections that come from casual conversations in the office, going to lunch with coworkers, or just having that...

Speakers

Founder
Training Wheels
2021-05-12 The Marketplace Michelle Cummings,
11

Is anyone out there? The secrets of getting on your selling partner's radar

You’ve made the decision to launch into the channel, have competitive technology and an awesome commission structure. You’ve even managed to get on the provider list of a few master agents. But despite your best efforts to get sellers to notice you, it’s like...

Speakers

Founding Partner
EagleTEQ Advisors
Partner
EagleTEQ Advisors
2021-05-13 Business Growth Ken Bisnoff, Cardi Prinzi,
12

Is there a pathway to Channel Harmony? Discovering the secrets to the perfect marriage between a direct and channel sales organization.

For years, organizations have wanted to accelerate their route to the marketplace through both a direct and channel sales effort. But inevitably that route has been paved with potholes when competing interests, channel conflict and confusion makes it difficult to get...

Speakers

Founding Partner
EagleTEQ Advisors
Partner
EagleTEQ Advisors
Vice President Technology
Top Speed Data Communications
Chief Revenue Officer
Dobson Fiber
Partner
Cloud Communications Group
2021-05-14 Business Growth Ken Bisnoff, Cardi Prinzi, Allan Jaffe, Matt Milliron, Keith Hatley,
13

It’s time to “rip off the Band-Aid” and transform your selling process

The channel has had a comfortable sales process that has served the industry well over the years by assessing the services companies use, striving to reduce cost and increase efficiency. However, as companies need to come up with a strategy to blend a remote and...

Speakers

VP of Mobility & IoT
MetTel
2021-05-12 Business Growth Max Silber,
14

Making 'Rain' in the "Next Normal"

A year ago, we were introduced to the “Rainmakers” who shared with us their secrets for sales success in the channel. A year later, and now everything about how we engage with our marketplace has changed. See how this change impacts the way we find customers, form...

Speakers

CEO & Chief Strategist
Eclipse Telecom
CEO
Trans4Mers
Founder
Hyde Group
VP of Managed Services Sales
Red River
2021-05-12 Business Growth Dave Dyson, Mike Schmidtmann, Michelle Hyde, Frank Lusko,
15

Moving Beyond Owning the Relationship to Owning the Customer

You’ve been getting commission checks for years and focusing your time on creating and building relationships with your customers. However, although you own the relationship, the provider that delivers their service owns the customer. If you’ve been considering the...

Speakers

Managing Principal, Telecommunications Industry
CLA CliftonLarsonAllen (CLA)
Founder
Altaworx
President
Altaworx
CEO
P2 Business Solutions & P2 Broadband
2021-05-13 Insights Matt LaHood, Rickie Richey, Forrest Derr, Bill Patchett,
16

Navigating the “Next Normal” for the Contact Center — A Year Later

A year ago an expert panel in the contact center industry discussed how contact centers were forced to almost instantly deploy all teams and agents to a completely virtual model. A year later, organizations are planning how to adjust their call center strategy as...

Speakers

Brand Ambassador
BPESA
CEO
NextRep
Vice President of Litigation Services
Compliance Point
Vice President Sales & Marketing
VIPdesk Connect
2021-05-12 Digital Transformation Stuart Discount, Teddy Liaw, Darlene Geller-Stoff, Othmar Müller von Blumencron, PhD,
17

Rolling up of the Channel – A Unique Perspective of the M&A Environment for Agencies

Steve Braverman, principal in EagleTEQ Advisors is no stranger to the sell side of a channel business after selling his agency, master agency and achieving a profitable exit as a partner in a technology provider. Steve leads a panel of familiar faces in the channel who...

Speakers

Founding Partner
EagleTEQ Advisors
CEO
P2 Business Solutions & P2 Broadband
Chief Revenue Officer
UPSTACK
Senior Partner Development Manager
Telarus
2021-05-13 Insights Steve Braverman, Bill Patchett, Scott Forbush, Rob Molinaro,
18

Selling More with Less: Is it time to Makeover Your Sales Organization?’

Over the past year, we’ve seen the need to redefine our selling processes to compensate for our inability to meet face to face with high-value prospects. Sales organizations had to do a hard pivot to adjust to this all-digital selling environment, but now that...

Speakers

CEO
Trans4Mers
VP of Managed Services Sales
Red River
Career Development Manager
Katalyst Network Group
2021-05-13 Business Growth Mike Schmidtmann, Frank Lusko, Melissa Daly,
19

Sold! Breaking Down the Decision to Sell

The mergers and acquisitions market has never been hotter for the managed services provider, but many organizations think they are too small to attract interest. Join Tim Mueller from ITExchangeNet in a conversation with companies he took through the sales process....

Speakers

Strategic Growth Initiatives and Operations
IT ExchangeNet
Founder & CEO
Convey Services & Cloud Conventions
2021-05-12 Insights Tim Mueller, Carolyn Bradfield,
20

TaaS Mania! The evolution of the channel via a Digital Supply Chain

Companies purchase business supplies or services usually begin the buying journey online as they research their options and when possible complete the purchase.  In the last couple of years, the telecommunications and cloud channel has seen the emergence of online...

Speakers

CEO
XaaS1
Director of Sales
SiteLock
Chief Customer Officer and EVP of Sales
Vendasta
Director of Sales for the IT Channel
Vendasta
Founder & Chief Strategist
ErickSimpson.com
2021-05-14 Digital Transformation Rick Beckers, Logan Kipp, George Leith, Andrew Down, Erick Simpson,
21

Taking Customer Experience to a New Level; How Emerging Technologies are Shaping the Future of Customer Experience

Enterprises globally are advancing Digital Transformation (DX) programs at an accelerating pace.  A combination of factors including pandemic related drivers and the advancement of applications in new areas such as Artificial Intelligence, Robotics Process...

Speakers

Managing Partner
EagleTEQ Advisors
Founder & CEO
CX Effect
Founder & CEO
Shiftsmart
CEO & Owner
Neostella
Vice President of Global Sales & Alliances
Observe.AI
2021-05-12 Digital Transformation Mike Cromwell, Andrew Pryfogle, Aakash Kumbar, Matt Lautz, Pete Lee,
22

Technology that Drives Efficiency in Transportation and Logistics

The growth in the transportation and logistics industry has never been stronger as in the past year. As we stayed home and locked down, businesses and consumers moved to an online economy ordering everything from groceries to building supplies that needed to be shipped...

Speakers

Owner
The Whole Business, LLC
Director of Sales Strategy
The FSL Group
Director of IoT & Mobile Solutions
MetTel
2021-05-14 The Marketplace Jeffrey Fischer, Justin Moritz-Pahde, Ryan Crandall,
23

The Digital Transformation of the Buyer’s Journey

In 2020 we saw pace of innovation accelerate as never before with the hard pivot to a virtual workforce.  However, the transformation to digital has been evolving over time with the introduction of new technology, new tools, more automation and faster and more...

Speakers

Managing Partner
EagleTEQ Advisors
2021-05-12 Digital Transformation Mike Cromwell,
24

The Evolution of Technology that will Transform the Channel

This last year has fundamentally changed who we are, how we work, and our viewpoint of technology. A year ago, communications industry researcher and strategist Jon Arnold helped the Cloud Conventions 2020 audience understand how workplace strategies changed as we...

Speakers

Principal
J Arnold & Associates,
2021-05-12 Digital Transformation Jon Arnold,
25

The Lunchbox with EagleTEQ Advisors

Interested in learning more about Cloud Conventions Virtual Events? Visit Cloud Conventions » Want to learn about Convey Services Partner Portals? Visit...

Speakers

Founding Partner
EagleTEQ Advisors
Managing Partner
EagleTEQ Advisors
CEO
Trans4Mers
Founding Partner
EagleTEQ Advisors
Partner
EagleTEQ Advisors
Founder & CEO
Convey Services & Cloud Conventions
2021-05-12 Insights Steve Braverman, Curt Allen, Mike Schmidtmann, Ken Bisnoff, Cardi Prinzi, Carolyn Bradfield,
26

The New Workplace Strategies for Professional Services Organizations

Professional services organizations are traditionally an office-bound workforce, but in 2020 they had to go against tradition and field a virtual workforce. Lockdowns restricted staff to their homes, slowed down client projects and impacted billable work. Economic...

Speakers

CPCU, Marketing
SecureRisk, LLC
Chief Information Officer
Frazier & Deeter
State Senator
Georgia
Chairman
Convey Holdings
2021-05-13 The Marketplace Kris Dobbins, Adam Moleski, John Albers, Bruce Ahern,
27

The Recovery of the Restaurant Industry

After what is undeniably the most challenging year the restaurant industry faced in 2020 there is quite a bit to keep your eye on in 2021 as the industry recovers. Our panel of industry experts bring an interesting perspective on the trends to keep in mind as you work...

Speakers

Restaurant Design & Branding Expert
r*development
VP of R&D
Bloomin’ Brands International
Head of Procurement and Category Management
Cheetah Foodservice
CEO
Georgia Restaurant Association
2021-05-14 The Marketplace Robb McKerrow, Chef Efrem Cutler, Michael Cala, Karen Bremer,
28

The Secrets to Improving the Value of Your Company

Look around the industry and you’ll find that more and more agencies, VARs and MSPs are now part of the mergers and acquisitions movement in the channel. If you have thought about selling your business, there are steps you can take now to improve the price you...

Speakers

Managing Principal, Telecommunications Industry
CLA CliftonLarsonAllen (CLA)
Managing Partner
EagleTEQ Advisors
Managing Principal- Private Equity Industry
Clifton/Larson/Allen
2021-05-13 Insights Matt LaHood, Curt Allen, Craig Arends,
29

Trends in the Commercial Real Estate Marketplace for 2021 and Beyond

Most businesses had to make the hard pivot to a virtual work environment as states imposed regulations and lockdowns during the Pandemic of 2020. Now that the workforce is getting vaccinated, companies are thinking about how to manage their workforce and office...

Speakers

Managing Director
Wm. Leonard & Co.
Technology Leader and Enterprise Architect
Shred-it
Co-Founder and COO
Maptician
Principal
Hickey & Associates
2021-05-12 The Marketplace Ronnie Cannon, Phillip Hancock, John Wichmann, Gary Yates,
30

Where's the Water Cooler?

We’ve been on hundreds of Zoom®, MS Teams® or BlueJeans® meetings by now, so we know how to “connect”, but do we really know how to stay “connected”. Making connections in the channel has always been about seeing people face to face, going to partner...

Speakers

Chief Creative Office
MVP Consulting
Founder/Partner
TelAdvocate Communications
CEO
OTG Consulting
Director of Account Management
WOW Business!
2021-05-13 Corporate Wellness Marc Pinsler, Mike Boland, Jeffrey Pearl, Derek Herider,
31

Using cloud services to support digital health transformation

Interested in learning more about Cloud Conventions Virtual Events? Visit Cloud Conventions » Want to learn about Convey Services Partner Portals? Visit...

Speakers

CEO
Rx.Health
2021-05-19 The Marketplace Rick Strobridge,