2020 Sessions

Explore a few highlights from Cloud Conventions 2020 

Interested in becoming a speaker or session leader at Cloud Conventions 2021?  We are looking for thought leaders in business growth, financial strategies, vertical markets, the digital workspace, managed services, industry expertise and resilience and wellness.

Develop Resilience to Weather the Crisis
 Sandy Newes, PhD - Recorded Session Nationally-recognized psychologist Dr. Sandy Newes specializes in helping individuals develop resilience to manage through difficult situations. Join her as she shares how to ...
Sandra Newes
 Sandy Newes, PhD -  Recorded SessionNationally-recognized psychologist Dr. Sandy Newes specializes in helping individuals develop resilience to manage through difficult situations. Join her as she shares how to translate what she does in her individual practice to help you or your team develop resilience in times of crisis so they can stay focused, productive and mentally healthy.
Turning Customers into Fans in Challenging Times
David Meerman Scott - Recorded Session Why do some brands, even in supposedly mundane categories like car insurance and enterprise software, attract not just customers, or even loyal customers, but passionate fans? These ...
David Meerman Scott
David Meerman Scott - Recorded SessionWhy do some brands, even in supposedly mundane categories like car insurance and enterprise software, attract not just customers, or even loyal customers, but passionate fans? These brands have learned to provide the human connection people are now longing for. David Meerman Scott calls it a Fanocracy. Creating fandom isn’t just for actors, athletes, musicians, and authors. Fandom can be rocket fuel for any company or organization that chooses to focus on inspiring and nurturing true fans. This is especially true during the Covid-19 situation we’re all living under right now. In today’s lockdown reality, marketers and salespeople have an opportunity to use online media and especially video to engage viewers when face-to-face interaction is no longer an option. An understanding of what’s going on in our brains as we watch a video teaches us a simple but powerful way to make our videos more effective, driving engagement, and building fans.
Want to Sell? What’s Your Business Really Worth?
Tim Mueller - Recorded Session Many agencies, VARs or MSPs think they are too small to attract the interest of a buyer when they want to exit their business. Join financial expert Tim Mueller to learn how to determine ...
David Meerman Scott
Tim Mueller - Recorded SessionMany agencies, VARs or MSPs think they are too small to attract the interest of a buyer when they want to exit their business. Join financial expert Tim Mueller to learn how to determine what your business is really worth, when is the right time to sell, and how to get your business ready to get the best price.
Staying connected to your employees and customers through uncertain times
Panel Discussion - Recorded Session When coronavirus came, everything we leaders thought we knew about managing teams went out the window. In the absence of a best practices playbook ...
On Demand Session, Survey Monkey
Panel Discussion - Recorded Session   When coronavirus came, everything we leaders thought we knew about managing teams went out the window. In the absence of a best practices playbook for leadership during pandemics, we’re all having to write the rules as we go. Join Chief Marketing Officer Leela Srinivasan and Chief People Officer Becky Cantieri for an open conversation about how SurveyMonkey’s executive team is leaning into employee feedback during this crisis to lead their employees with confidence. Leela and Becky share their experiences and take questions from attendees.
Transform Working from Home into ‘WOWing from home!
 Pete Jones - Recorded Session The impact of Coronavirus has turned contact centers upside down, and sent companies and agents scrabbling to be able to provide acceptable levels of ...
Work from Home
Pete Jones - Recorded Session The impact of Coronavirus has turned contact centers upside down, and sent companies and agents scrabbling to be able to provide acceptable levels of service from home. But is this enough? Can we do more? How can companies make sure home working agents are effective and provide service levels and sales performance they can be proud of? From across the Pond, learn how Pete Jones is helping contact centers fight back, by using technology to turn the crisis into an opportunity, bringing visual interaction to calls, creating a brand new & unique multi-sensory experience, making it fun for agents, WOWing customers, and strengthening connections between them both. Also, check in with Pete on how he, Boris and the UK are weathering the crisis and getting ready to re-emerge from lockdown stronger than before.
Meet the Rainmakers
Panel Discussion - Recorded Session Join this interesting panel moderated by Mike Schmidtmann, frequent speaker at Channel Partners and sales training expert, who talks to the ...
Panel, Rainmakers
Panel Discussion - Recorded Session Join this interesting panel moderated by Mike Schmidtmann, frequent speaker at Channel Partners and sales training expert, who talks to the “Rainmakers” in the channel and in sales to give you an idea of what has made them successful. Mike is always on point, always interesting and will help you discover the secrets to becoming a Rainmaker.
The Evolution of our Workplace Strategies
Jon Arnold - Recorded Session Join Jon Arnold, communications industry researcher and strategist, to navigate the digital transformation of the workplace in our new virtual work from home environment and beyond. The ...
Workplace Strategies
Jon Arnold - Recorded SessionJoin Jon Arnold, communications industry researcher and strategist, to navigate the digital transformation of the workplace in our new virtual work from home environment and beyond. The marketplace is now disrupted, but learn how disruptive technologies will help us recover and rebound.
The Transformation in Healthcare Delivery
Robin Farmanfarmaian - Recorded Session From wearable sensors, to improved point-of-care diagnostics, telemedicine, artificial intelligence and robotics, there are a great and growing number of breakthroughs in biomedical ...
Healthcare
Robin Farmanfarmaian - Recorded SessionFrom wearable sensors, to improved point-of-care diagnostics, telemedicine, artificial intelligence and robotics, there are a great and growing number of breakthroughs in biomedical technology which are set to fundamentally change the way that patients interact with their healthcare providers. Learn more about the technology of the healthcare future from author, speaker, entrepreneur and healthcare technology strategist Robin Farmanfarmaian.
Want to Sell? What’s Your Business Really Worth?
Tim Mueller - Recorded Session Many agencies, VARs or MSPs think they are too small to attract the interest of a buyer when they want to exit their business. Join financial expert Tim Mueller to learn how to determine ...
Mergers & Acquisitions
Tim Mueller - Recorded SessionMany agencies, VARs or MSPs think they are too small to attract the interest of a buyer when they want to exit their business. Join financial expert Tim Mueller to learn how to determine what your business is really worth, when is the right time to sell, and how to get your business ready to get the best price.
What now? How to Grow in a Down Market
Angela Leavitt - Recorded Session Turbulent times may have you asking, 'What do I do now?' If history has shown us one thing, it's that innovative companies use down markets to cement their thought leadership, sharpen ...
Growth Hacking
Angela Leavitt - Recorded SessionTurbulent times may have you asking, 'What do I do now?' If history has shown us one thing, it's that innovative companies use down markets to cement their thought leadership, sharpen their strategies, and overtake competition. This session will explore sales and marketing strategies that will not only keep you afloat, but also allow you to grow during uncertain times.
Turning Customers into Fans in Challenging Times
Why do some brands, even in supposedly mundane categories like car insurance and enterprise software, attract not just customers, or even loyal customers, but passionate fans? These brands have learned to provide the human ...
David Meerman Scott, Fanocracy
Why do some brands, even in supposedly mundane categories like car insurance and enterprise software, attract not just customers, or even loyal customers, but passionate fans? These brands have learned to provide the human connection people are now longing for. David Meerman Scott calls it a Fanocracy. Creating fandom isn’t just for actors, athletes, musicians, and authors. Fandom can be rocket fuel for any company or organization that chooses to focus on inspiring and nurturing true fans. This is especially true during the Covid-19 situation we’re all living under right now. In today’s lockdown reality, marketers and salespeople have an opportunity to use online media and especially video to engage viewers when face-to-face interaction is no longer an option. An understanding of what’s going on in our brains as we watch a video teaches us a simple but powerful way to make our videos more effective, driving engagement, and building fans.
Want to Sell? What’s Your Business Really Worth?
Many agencies, VARs or MSPs think they are too small to attract the interest of a buyer when they want to exit their business. Join financial expert Tim Mueller to learn how to determine what your business is really worth, when ...
Mergers & Acquisitions
Many agencies, VARs or MSPs think they are too small to attract the interest of a buyer when they want to exit their business. Join financial expert Tim Mueller to learn how to determine what your business is really worth, when is the right time to sell, and how to get your business ready to get the best price.
Develop Resilience to Weather the Crisis
Nationally-recognized psychologist Dr. Sandy Newes specializes in helping individuals develop resilience to manage through difficult situations. Join her as she shares how to translate what she does in her individual practice to ...
resilience
Nationally-recognized psychologist Dr. Sandy Newes specializes in helping individuals develop resilience to manage through difficult situations. Join her as she shares how to translate what she does in her individual practice to help you or your team develop resilience in times of crisis so they can stay focused, productive and mentally healthy.