Speaker Bio

Stuart Discount currently serves as a brand ambassador for BPESA, a not-for-profit company that serves as the industry body and trade association for Global Business Services in South Africa to attract businesses to offshore their business process operations. For over 30 years Stuart was an active member of PACE (Professional Association of Customer Experience) and chaired the Government Affairs Committee representing the association in front of regulators and legislators on issues affecting contact centers. He served several terms as Chairman, led to Stuart being hired as Chief Executive Officer in November 2017.